Privacy policy

Privacy Policy

Effective Date: October 5, 2026

Subliideas respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, place an order, request a quote, upload artwork, or communicate with us.

By using our website or services, you acknowledge the practices described in this policy.

Information We Collect

Depending on how you interact with Subliideas, we may collect the following information:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • WhatsApp or other contact details

Order and Transaction Information

  • Products and services ordered

  • Product sizes, colors, quantities, and customization details

  • Uploaded artwork, logos, photographs, names, and other design content

  • Order history

  • Billing and shipping information

  • Payment status and transaction details

Payment-card information is generally processed directly by our payment providers. Subliideas may not receive or store complete payment-card numbers.

Website and Device Information

  • IP address

  • Browser and device type

  • Operating system

  • Pages viewed

  • Referring website

  • Date and time of visits

  • Cookie and similar technology identifiers

  • Website interactions and approximate location derived from an IP address

Communications

We may collect information you provide through:

  • Contact and quote-request forms

  • Email

  • Telephone

  • Text messages or WhatsApp

  • Social media

  • Customer-service conversations

  • Reviews, surveys, or promotional entries

How We Use Your Information

We may use personal information to:

  • Process, produce, and deliver orders

  • Prepare quotes and answer questions

  • Review customer artwork and customization instructions

  • Process payments and prevent fraudulent transactions

  • Provide order, pickup, shipping, and customer-service updates

  • Maintain customer accounts and order histories

  • Improve our website, products, and services

  • Personalize the customer experience

  • Send marketing messages when permitted

  • Measure website and advertising performance

  • Protect our website, customers, and business

  • Comply with legal, tax, accounting, and regulatory requirements

  • Enforce our policies and resolve disputes

Artwork and Customer Content

Artwork, logos, photographs, names, and other files submitted for an order are used to review, prepare, produce, and fulfill the requested products or services.

We may retain production files and order specifications for recordkeeping, reorders, customer support, dispute resolution, or legal compliance. Customers are responsible for having the necessary rights and permission to submit and reproduce all content provided to Subliideas.

We will not intentionally use customer artwork for public marketing without permission, except where the customer has made the content publicly available or has authorized its use.

Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, analytics tools, and similar technologies to:

  • Keep the website functioning properly

  • Remember customer preferences

  • Maintain shopping-cart and account features

  • Understand website traffic and performance

  • Prevent fraud and improve security

  • Measure advertising effectiveness

  • Provide relevant marketing where permitted

You can manage cookies through your browser settings or any cookie-preference tool available on our website. Disabling certain cookies may affect website functionality.

How We Disclose Information

We may disclose personal information to trusted third parties that help operate our business, including:

  • Website and ecommerce providers

  • Payment processors

  • Shipping and delivery companies

  • Cloud-storage and file-management providers

  • Email, messaging, and customer-support services

  • Analytics and advertising providers

  • Professional advisers such as accountants, insurers, and attorneys

  • Fraud-prevention and security providers

  • Government agencies when required by law

These providers may access information only as necessary to perform services for Subliideas or as otherwise permitted by law.

We may also disclose information in connection with a merger, sale, reorganization, financing, or transfer of all or part of our business.

Sale or Sharing of Personal Information

Subliideas does not sell personal information for money.

Some uses of advertising cookies or pixels may be considered “sharing” under certain state privacy laws, even when no money is exchanged. Where legally required, customers may opt out through the cookie-preference tool, a Do Not Sell or Share My Personal Information link, a recognized browser-based Global Privacy Control signal, or by contacting us.

We do not knowingly sell or share personal information belonging to children under 16.

Marketing Communications

If you subscribe to marketing emails or messages, we may send information about products, services, promotions, and business updates.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message. You may opt out of marketing text messages by following the provided instructions or contacting us.

Opting out of marketing will not prevent transactional communications about active orders or customer-service requests.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete orders and provide customer service

  • Maintain business, tax, and accounting records

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

  • Comply with legal obligations

Retention periods vary depending on the type of information and the purpose for which it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online transmission or storage method is completely secure. We cannot guarantee absolute security, and customers should avoid sending sensitive information through unsecured communication channels.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request information about the personal data we collect and use

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request a portable copy of certain information

  • Opt out of the sale or sharing of personal information

  • Limit certain uses of sensitive personal information

  • Withdraw consent where processing relies on consent

  • Appeal the denial of a privacy request where applicable

  • Exercise privacy rights without unlawful discrimination

These rights may be subject to legal exceptions. For example, we may retain information needed to complete a transaction, comply with tax obligations, prevent fraud, maintain security, or establish legal claims.

California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended, including rights to know, access, correct, delete, and opt out of the sale or sharing of personal information.

To submit a request, contact us using the information below. We may need to verify your identity before completing certain requests. An authorized agent may submit a request where permitted by law, subject to appropriate verification.

Children’s Privacy

Our website and services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information online from children under 13.

If you believe a child has submitted personal information to us without appropriate permission, contact us so we can review and delete it where required.

Third-Party Links and Social Media

Our website may contain links to third-party websites, social-media platforms, or services. Their privacy practices are controlled by their own policies, and Subliideas is not responsible for how those third parties handle information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations. The revised version will be posted on this page with an updated effective date.

Continued use of the website after an update means the revised policy will apply to future interactions, to the extent permitted by law.

Contact Us

For privacy questions or to submit a privacy request, contact:

Subliideas
Email: info@subliideas.com
Phone: +1 (949) 344-0264
WhatsApp: +1 (949) 344-0264
Location: Mission Viejo, California, USA